About Texas Mutual

Get in touch

To access online claims, billing information and more, create a policyholder or agent account or login.

Create Account
Contact info

Texans are always here to help

Looking for coverage? Visit our Get started page to learn about partnering with an agent, getting a quote, and protecting your business and employees with rates at their lowest in over a decade.

Community icon

Employers, agents and workers:

information@texasmutual.com
(800) 859-5995

Report an injury online or call us at the number above
‍
Report fraud
(800) 488-4488

Safety services
safety@texasmutual.com
844-WORKSAFE (967-5723)

WorkWell, TX healthcare network
wwtxadmin@texasmutual.com
(844) 867-2338

Orange Medical Case icon

Healthcare providers:

information@texasmutual.com
(888) 532-5246

Electronic billing partner:
Jopari Solutions (Payer ID: 22945)
(866) 269-0554

See more provider info
Still need help?

Frequently Asked Questions

icon-briefcase-orange

Employer
FAQs

 icon-building-orange

Agents
FAQs

 icon-doctor-orange

Healthcare providers FAQs

 icon-medical-case-orange

Injured employees FAQs

Appearances before the board of directors

We provide to members of the public a reasonable opportunity to appear before our Board of Directors to speak on issues within the company's jurisdiction. 


Email publicaffairs@texasmutual.com and include details about the issue you 
would like to speak about.

Service issues and complaints

We take our commitment to serving you very seriously. If you have a complaint or a concern regarding a Texas Mutual service or process, we want to hear from you. Call us at 
(800) 859-5995 or email information@texasmutual.com.

You also may take your complaint to the Texas Department of Insurance (TDI) or another appropriate state or federal agency. To file a complaint with the TDI, call (800) 252-3439 or write TDI, Consumer Protection, MC 11-1A, P. O. Box 149091, Austin, TX 78714-9091.

Media inquiries

Visit the latest news to see updates from Texas Mutual. For media inquiries, email marketing@texasmutual.com.

Mailing addresses

Premium Payments

Attn: Policy Accounting

Texas Mutual Insurance Company

P.O. Box 841843

Dallas, Texas 75284-1843

Overnight mail

Texas Mutual Insurance Company


2200 Aldrich St.


Austin, Texas 78723-3474

Benefit services (Claims)

Attn: Claims

Texas Mutual Insurance Company

P.O. Box 12029

Austin, Texas 78711-2029

Submissions

Attn: Underwriting

Texas Mutual Insurance Company


P.O. Box 12058


Austin, Texas 78711-2058

Making workers' comp work for you

See how we help Texas businesses control costs and prioritize safety.

What makes workers' comp so important?

Find out about this comprehensive safety net for your business.